• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

"Having technical issue. Our tools are not working right now."

New Here ,
Apr 27, 2017 Apr 27, 2017

Copy link to clipboard

Copied

I want to cancel my membership and I have been contact to staff yesterday (Case.no.0221853018)

She answer is below this

ยกเลิก 2.JPG

So,I want to know that having technical issue. tools are not working right now. Really?

and Where are her will inform to me about cancel membership complete.

I am very worried and I want this problem to end quickly.

Thank you.

TOPICS
Creative Cloud

Views

191

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 28, 2017 Apr 28, 2017

try a different browser.

if that fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Votes

Translate

Translate
Community Expert ,
Apr 27, 2017 Apr 27, 2017

Copy link to clipboard

Copied

you can cancel yourself, Manage your Creative Cloud membership

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 27, 2017 Apr 27, 2017

Copy link to clipboard

Copied

I don't see a cancel plan button. So,I can't cancel by myself

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2017 Apr 28, 2017

Copy link to clipboard

Copied

LATEST

try a different browser.

if that fails, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines