Library ebook downloads

[carolync11675458]

When I try to download an ebook from my public library I get the message that I've used the wrong ID and/or Password. I have to sign in on the library site so I don't enter an ID or password. How can I correct this problem?

[Adorobat]

Hi carolync11675458,

I apologize for taking so long in responding to your query.

Assuming you are getting this error when trying to authorize the computer using Adobe ID, you may refer to the troubleshooting steps given in the links below:

Adobe Digital Edition Errors/Troubleshooting

Incorrect login ID or password

Incorrect id or password for authorize OverDrive with Adobe id and password

Wrong ID and/or password when trying to authorize my PC (though credentials ARE indeed right)

Feel free to update this discussion in case you need further assistance.

-Shivam