Adobe Indesign CC unable to start application

[shaku1347]

Ever since I updated my Indesign CC to the 2017 version I keep getting the error code 0xc000007b: Unable to start application. Does anyone know how to solve this?

So far I have reinstalled and uninstalled multiple times and I've also tried to replace the dll files, but nothing has worked.

[kglad]

you need to update your ms visual c++ to 2015, https://support.microsoft.com/en-us/kb/2977003

[shaku1347]

Hi I followed the link and downloaded the exe, restarted my PC as required. However it still did not solve the problem. Indesign still cannot be launched.

[kglad]

attach a screenshot similar to the one below showing your ms c++ installs,

[shaku1347]

Hi, here is the screenshot of the C++ installs.

[kglad · Accepted solution]

restart your computer and retry installing id.

if you see the same error, using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html

[Jeff A Wright]

Moving this discussion to the InDesign forum.