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Hello! Why can not I download new vectors? What is the problem?
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Hi Sergiy,
Please let me know what is the error that you get while downloading the vector image from Adobe Stock.
If possible, please attach a screenshot for the same.
Regards,
Sheena
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This seems to be a browser to me.
Can you please try to search these on a different browser or clear the cookies and cache of the current browser?
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The problem started three days ago, well before it was added
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I understand!
Let me know if resetting the browser helps!
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Сleared the browser cookies and cache but the problem remained
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Moving to Adobe Stock Contributors​
Looping in MatHayward to help you out.
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We had to temporarily disable the ability to upload .eps vector files. We will report back when it's re-enabled again. You can continue to submit .ai vector files in the usual zipped format. We apologize for the inconvenience.
Thanks,
Mat Hayward
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Thanks for the help! Problem solved.
2017-05-02 0:17 GMT+03:00 Sheena Kaul <forums_noreply@adobe.com>:
Downloading vectors
Sheena Kaul
<https://forums.adobe.com/people/Sheena+Kaul?et=watches.email.outcome>
marked MatHayward
<https://forums.adobe.com/people/MatHayward?et=watches.email.outcome>'s
reply on Downloading vectors
<https://forums.adobe.com/thread/2310199?et=watches.email.outcome> as
helpful. View the full reply
<https://forums.adobe.com/message/9488695?et=watches.email.outcome#9488695>