Trapcode Tao not working

[Sha5882]

Please help me out. I've been searching everywhere for a solution to this problem. I just got trapcode tao and it shows up and everything, but when I apply the effect to something all it does is change color. Nothing shows up. I'm using Adobe After Effects CS6.

[Mylenium]

Nobody can tell you anything without exact system info or other technical details as well as a workflow explanation. Tao is dependent on GPU acceleration and requires a sufficient graphics card and a working driver just as well as it requires masks and motion paths as inputs. You could be missing all or any of these ingredients.

Mylenium

[Sha5882]

Let's see, I'm on a Windows 10 (HP 15 Notebook PC). I don't know if this information is needed but my processor say Intel Pentium. My graphics card is Intel HD Graphics. All the directx features are enabled as well. Along with trapcode tao I had gotten trapcode sound keys and sound keys worked perfectly. Initially, right after I installed some of the trapcode features when I went to open After Effects the start up would get stuck on "Initializing Media Core". So i looked up a solution and eventually took out the file exporteravi.prm to get it to work. And it did work. But then it said I was missing things. Eventually I put it back in and did a different solution to get it to woek. Sadly, trapcode tao still does not work though. Sometimes after effects can be really slow and make my laptop slow. When i try to do a preview sometimes it even crashes. For this reason I turned on auto save which seemed to make it 100 times slower. I hope this information can be of some use.

[Rick Gerard]

TAO is very picky about the GPU you have installed. If you are using built in graphics like some laptops have you are out of luck. As Mylenium said, we need complete system, os, and AE version down to the last decimal point to point you in the right direction.

[Sha5882]

Oh yes, and also my version of after effects is version 11.0. System type is 64 bit. Os build is 14393.1066 . Darn, I see that the gpu requirements don't look like they fulfill mine.

[Rick Gerard · Accepted solution]

Tao will not work with intel embedded graphics. This information is in the system requirements for the plug-in. Sorry, there's nothing you can do about it except use another computer. This is why you should be careful when buying software.

System Requirements | Red Giant

[Kyle Hamrick]

This seems useful: How do I request a refund? – Red Giant FAQ

[Sha5882]

Thank you I will definitely be getting a refund.

[Rick Gerard]

Unfortunately TAO is GPU driven and the built in Intel Graphics adaptor is not anywhere near up to the task so TAO, and several other 3rd party plug-ins are not going to work on your laptop. If you are pursuing AE as a professional tool, sadly, you'll have to invest in some professional tools to use it efficiently and effectively.

[Sha5882]

Darn well thank you both of you for trying to help me out. Im kinda disappointed it won't work for this laptop but maybe they'll come up with that later.