Screen Goes Black When Recording

[DFWBob]

using Captivate 1. When recording voice and an application at the same time for a product demo, my screen goes black within 30-60 seconds of starting to record.

I have 2GB RAM, an external Creative sound card and a standard video card that came with my Dell desktop.

The audio and video continue to record when the screen goes blank, but that obviously doesn't matter since I can't tell what I am doing within the application being recorded.

Any ideas? I didn't want to just upgrade Captivate hoping that would fix the issue without first checking with the community to see if anyone has had similar issues.

[Captiv8r]

Hi there

Have you tried ensuring that the Hardware Acceleration setting isn't being monkeyed with? It's an option in the recording preferences for Full Motion.

Cheers... Rick

[DFWBob]

Thanks for the reply. The acceleration was check for higher quality, but it isn't a flicker. The screen will go black and stay black until I end the recording. I'll try a few tests with the accelerator turned off and see if that helps.