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Why is my Indesign is crashing?

New Here ,
May 02, 2017 May 02, 2017

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My version of Indesign is CS6. When I try to print something as simple as a letter, I hit "file" and there is no "print" option. So I try to create a pdf from the Indesign letter. When I instruct it to give me a low res version, I get a long message entitled Problem Details and System Configuration.
What does this mean and can it be fixed?

Process:               Adobe InDesign CS6 [959]

Path:                  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Identifier:            Adobe InDesign CS6

Version:               8.1.0.419 (8100)

Code Type:             X86 (Native)

Parent Process:        ??? [1]

Responsible:           Adobe InDesign CS6 [959]

User ID:               501

Date/Time:             2017-05-02 14:02:16.249 -0500

OS Version:            Mac OS X 10.12.4 (16E195)

Report Version:        12

Anonymous UUID:        7C3376D0-12BB-E738-62B5-4CD788AF9CBD

Time Awake Since Boot: 2100 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11

Termination Reason:    Namespace SIGNAL, Code 0xb

Terminating Process:   exc handler [0]

VM Regions Near 0:

-->

    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   com.adobe.InDesign.PDF UI     0x1aad71cd GetPlugIn + 40221

1   WidgetBinLib.dylib             0x000e1abd CDialogController::InitializeDialog(IActiveContext*) + 61

2   WidgetBinLib.dylib             0x000e5548 CSelectableDialogSwitcher::InitializePanel() + 208

3   WidgetBinLib.dylib             0x000e643f CSelectableDialogSwitcher::SwitchDialogPanel(long, short) + 615

4   WidgetBinLib.dylib             0x000e50eb CSelectableDialogSwitcher::SwitchDialogPanelByID(IDType<WidgetID_tag>) + 361

5   com.adobe.InDesign.PDF         0x204d9ce2 GetPlugIn + 101810

6   com.adobe.InDesign.PDF         0x204d68e7 GetPlugIn + 88503

7   com.adobe.InDesign.PDF         0x204d5c70 GetPlugIn + 85312

8   com.adobe.InDesign.Import Export UI 0x1f8615c1 GetPlugIn + 19857

9   com.adobe.InDesign.Import Export UI 0x1f860387 GetPlugIn + 15191

10  com.adobe.InDesign.PDF UI     0x1aaf24a4 GetPlugIn + 151540

11  com.adobe.InDesign.Generic Style Editor 0x1a90ecd1 GetPlugIn + 17777

12  com.adobe.InDesign.Actions     0x1d059bc4 GetPlugIn + 19908

13  com.adobe.InDesign.Actions     0x1d05e7b2 GetPlugIn + 39346

14  com.adobe.InDesign.AppFramework 0x1d0b96c4 0x1d0a9000 + 67268

15  com.apple.HIToolbox           0x93985abe _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 26

16  com.apple.HIToolbox           0x93931112 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2013

17  com.apple.HIToolbox           0x93930288 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 419

18  com.apple.HIToolbox           0x939416f0 SendEventToEventTarget + 34

19  com.adobe.InDesign.AppFramework 0x1d0b7ed1 0x1d0a9000 + 61137

20  com.adobe.InDesign.AppFramework 0x1d0d63db GetPlugIn + 12011

21  com.adobe.InDesign             0x00001ec5 main + 341

22  com.adobe.InDesign             0x00001d55 start + 53

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correct answers 1 Correct answer

Community Expert , May 02, 2017 May 02, 2017

Please do not post crash reports here. Post them on pastebin.com and provide a link in the future.

CS6 is unsupported under anything later than 10.10. There some folks that have gotten it to work and perhaps one of them can help you, But many more have had no success at all. CS6 has reached end of life and will not be updated.

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Community Expert ,
May 02, 2017 May 02, 2017

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Please do not post crash reports here. Post them on pastebin.com and provide a link in the future.

CS6 is unsupported under anything later than 10.10. There some folks that have gotten it to work and perhaps one of them can help you, But many more have had no success at all. CS6 has reached end of life and will not be updated.

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