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My version of Indesign is CS6. When I try to print something as simple as a letter, I hit "file" and there is no "print" option. So I try to create a pdf from the Indesign letter. When I instruct it to give me a low res version, I get a long message entitled Problem Details and System Configuration.
What does this mean and can it be fixed?
Process: Adobe InDesign CS6 [959]
Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier: Adobe InDesign CS6
Version: 8.1.0.419 (8100)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe InDesign CS6 [959]
User ID: 501
Date/Time: 2017-05-02 14:02:16.249 -0500
OS Version: Mac OS X 10.12.4 (16E195)
Report Version: 12
Anonymous UUID: 7C3376D0-12BB-E738-62B5-4CD788AF9CBD
Time Awake Since Boot: 2100 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [0]
VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.InDesign.PDF UI 0x1aad71cd GetPlugIn + 40221
1 WidgetBinLib.dylib 0x000e1abd CDialogController::InitializeDialog(IActiveContext*) + 61
2 WidgetBinLib.dylib 0x000e5548 CSelectableDialogSwitcher::InitializePanel() + 208
3 WidgetBinLib.dylib 0x000e643f CSelectableDialogSwitcher::SwitchDialogPanel(long, short) + 615
4 WidgetBinLib.dylib 0x000e50eb CSelectableDialogSwitcher::SwitchDialogPanelByID(IDType<WidgetID_tag>) + 361
5 com.adobe.InDesign.PDF 0x204d9ce2 GetPlugIn + 101810
6 com.adobe.InDesign.PDF 0x204d68e7 GetPlugIn + 88503
7 com.adobe.InDesign.PDF 0x204d5c70 GetPlugIn + 85312
8 com.adobe.InDesign.Import Export UI 0x1f8615c1 GetPlugIn + 19857
9 com.adobe.InDesign.Import Export UI 0x1f860387 GetPlugIn + 15191
10 com.adobe.InDesign.PDF UI 0x1aaf24a4 GetPlugIn + 151540
11 com.adobe.InDesign.Generic Style Editor 0x1a90ecd1 GetPlugIn + 17777
12 com.adobe.InDesign.Actions 0x1d059bc4 GetPlugIn + 19908
13 com.adobe.InDesign.Actions 0x1d05e7b2 GetPlugIn + 39346
14 com.adobe.InDesign.AppFramework 0x1d0b96c4 0x1d0a9000 + 67268
15 com.apple.HIToolbox 0x93985abe _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 26
16 com.apple.HIToolbox 0x93931112 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2013
17 com.apple.HIToolbox 0x93930288 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 419
18 com.apple.HIToolbox 0x939416f0 SendEventToEventTarget + 34
19 com.adobe.InDesign.AppFramework 0x1d0b7ed1 0x1d0a9000 + 61137
20 com.adobe.InDesign.AppFramework 0x1d0d63db GetPlugIn + 12011
21 com.adobe.InDesign 0x00001ec5 main + 341
22 com.adobe.InDesign 0x00001d55 start + 53
[snipped by moderator]
Please do not post crash reports here. Post them on pastebin.com and provide a link in the future.
CS6 is unsupported under anything later than 10.10. There some folks that have gotten it to work and perhaps one of them can help you, But many more have had no success at all. CS6 has reached end of life and will not be updated.
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Please do not post crash reports here. Post them on pastebin.com and provide a link in the future.
CS6 is unsupported under anything later than 10.10. There some folks that have gotten it to work and perhaps one of them can help you, But many more have had no success at all. CS6 has reached end of life and will not be updated.