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Allocation error; no Ram?

New Here ,
May 02, 2017 May 02, 2017

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Screen Shot 2017-05-02 at 20.23.52.png

I keep having the same error when using the liquify effect on a shape layer saying that i have no RAM when I have 16gb and only 1gb if that is in use? I've tried unchecking things in preferences to do with memory and preview but nothing seems to work? I keep having to force quit ae every time. please help

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LEGEND ,
May 02, 2017 May 02, 2017

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What, exact, version number of AE are you using?

What version number of your OS?

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Adobe Employee ,
May 31, 2017 May 31, 2017

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Hey there YasmineR,

Are you still facing this problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin

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