Photoshop Eyedropper Tool Error

[Guest]

Im using photoshop cs6, When i pick Eyedropper tool sometimes photoshop getting closed automatically, please give me a solution.

[Akash Sharma]

Hi suryakumar,

Do you get any error message or a crash report when this happens?

What is your Operating system?

Post the Photoshop Help>>System info report here.

Thanks,

Akash

[Guest]

Hi Akash, Im using windows 7,16 gb RAM, I5 with 4 gen,  Below is the error message

Thanks

Surya

[Akash Sharma · Accepted solution]

Hi Surya,

• This issue mostly occurs because of installed plugins in Photoshop.
• Close Photoshop.
• Hold down the Shift key and launch Photoshop. A dialog appears during launch that reads “Skip loading optional and third-party plug-ins. Select "Yes".

• Repeat your workflow and let us know the outcome.

~Akash