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Same plugin with same version loading in some systems and some system giving error message............

Engaged ,
May 03, 2017 May 03, 2017

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Hello Friends,

I am using Illustrator CC 2015 (version 19.2.1).

I create a plugin for 64 bit system named is ResizeArt.aip.

I putting this plugin in this path

In some system its loading and working properly.

But In some system with the same version of illustrator  it's giving error message like this

Only difference in both system is one system has the Visual studio 2013 (developed plugin version ) plugin working with this system and other system has no Visual studio installed with this not Visual studio 2013 installed.

so I am stuck why it's not working with other system ?

so Please assist me.

Thanks & Regards

Kundan

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Adobe
Adobe Employee ,
May 03, 2017 May 03, 2017

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Hi Kundan,

You could try installing the Visual Studio 2013 runtime on the machine on which plugin is not loading.

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Advocate ,
May 03, 2017 May 03, 2017

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Alternatively, compile your plugin using the static versions of the runtime libraries so you don't need to worry about installing the runtime dlls on other machines.

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Engaged ,
May 04, 2017 May 04, 2017

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Hello LeoTaro,

Some DLL files(msvcr120d.dll , msvcp120d.dll) are missing into the other system thats why it's was giving

that error message after putting these files on this path C:\Windows\System32

the not showing error message and showing and working the plugin in ai cc 2015 (version 19.2.1) properly.

Regards

Kundan

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Advocate ,
May 04, 2017 May 04, 2017

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Yes, those are the microsoft runtime dlls. If you build your plugin with the dll version of the runtime libraries, you will need to install these on any machine that doesn't already have them (you should use the microsoft runtime installer rather than copying them manually). If you build your plugin using the static version of the runtime libraries, you don't need to worry about these dlls.

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Adobe Employee ,
May 04, 2017 May 04, 2017

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Hi Kundan,

The dlls that you've mentioned as missing are debug versions (notice the 'd' at the end of the dll names).

Are you using the debug version of the plugin? Or perhaps you are linking with some component that has been compiled for the debug configuration?

You shouldn't see this if you use the release configuration.

Thanks,

Akhil Jindal

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Engaged ,
May 03, 2017 May 03, 2017

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Thanks Akhil and LeoTaro,

I am trying to do same as you suggest LeoTaro , then I will update here.

Regards

Kundan

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Engaged ,
May 03, 2017 May 03, 2017

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Hello LeoTaro,

I try to compile plugin as static version of runtime library , but problem is still same.

so Please assist me.

Regards

Kundan

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Engaged ,
May 04, 2017 May 04, 2017

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Thanks for reply LeoTaro,

I tried to compile plugin as static as you suggest but it didn't work i mentioned above .

When I copied and paste both dll manually then it's working.

It may be possibe I can do anything wrong with static compile , but now after copied It's working.

Thanks & Regards

Kundan

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Engaged ,
May 04, 2017 May 04, 2017

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Thanks for reply Akhil,

Yes, I am using the debug version of plugin.

Regards

Kundan

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