Extension giving error with returning 38 value with a plugin.........

[kundank57145709]

Hello Friends,

I have a plugin and I load the extension for this plugin , it's working in CC 2015 (version 19.2.1).

But when I loading this plugin in Illustrator CC 2015 (version 19.1.0) then the plugin is showing but the attached Extension is not showing.

I debug the code and I found ASErr Plugin::Message(char *caller, char *selector, void *message) function  returning the value 38  I thinks thats why the extension is not showing because I also debug the code with working version in this case ASErr Plugin::Message(char *caller, char *selector, void *message) function returning the value 0 instead of 38 thats why extension is showing .

I also checked in manifest.xml file for illustrator version is mention ILST version 18.0.

so Please assist me how I will menage the error value 38 during loading extension.

Please assist me.

Thanks & Regards

Kundan

[LeoTaro]

The errors are in SDKPlugPlug.h. 38 is PlugPlugErrorCode_streamCloseCallbackNotFound.

Is your extension signed? If not, have you turned on the debug flag to allow unsigned extensions on the 19.2.1 machine, but not the 19.1.0 machine?

[kundank57145709]

Thanks for reply,

Yes I am using signed extension for Illustrator  CC 2015 (version 19.2.1) .

Same extension I am using for version 19.1.0.

I created that extension by using ZXPSigned command.

But I don't know why it's giving error.

Please assist.

Regards

Kundan

[kundank57145709]

Hello LeoTaro,

I am not using  FreeGridUI OR MarkerObjectedUI showing in above screenshot , I am using it's own extension

I just putted the way how I am creating signed extension.

It may create confusion  so i gave this clarify  here.

Regards

Kundan

[LeoTaro]

Are you sure the extension is installed on the second machine?

[kundank57145709]

Yes Sir,

I am trying in same machine , I am not using another machine.

Regards

Kundan

[LeoTaro]

So you have CC 2015 (version 19.2.1) and CC 2015 (version 19.1.0) installed on the same machine in different directories? Which directories are they in and where is your extension installed?

[kundank57145709]

Thank you sir,

No I am using same directory for both CC 2015 (version 19.2.1) and 19.1.0 .

At a time I am installed single version either  19.2.1 or 19.1.0.

For both version I am using the same directory for installing the extension , path is given below.

C:\Program Files\Adobe\Adobe Illustrator CC 2015\CEP\extensions.

Regards

Kundan

[kundank57145709]

Hello Sir,

One thing i considered it's extension is developed in Flash player (swf file).

It's manifest.xml  has the ILST version is 18.

Inside this file the ILST version is 18.

Is this correct for this version (19.1.0).

Regards

Kundan

[LeoTaro]

The ILIST version should be 19, but I think 18 still works. There is no reason for the extension to work in 19.2.1 and not in 19.1.0, so something else must have changed.

[kundank57145709 · Accepted solution]

Thanks for reply.

Now It's works for all version of Illustrator CC 2015.

Actually some extra content was in extension folder on this path

C:\Program Files (x86)\Common Files\Adobe\CEP\extensions.

I removed the extra content now it's working for all version of Illustrator CC 2015.

Thanks & Regards

Kundan

[kundank57145709]

Thanks a lot,

Now I am start  working to update my plugin in CC 2015.3 and AI CC 2017 .

so now I am configuring Visual studio with the vs 2015.

Now my plugin is showing in all version of AI CC 2015 .

Thanks & Regards

Kundan