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Unable to open Adobe XD

New Here ,
May 02, 2017 May 02, 2017

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I download xd at 4/19/2017, after few days I changed my computer date.

Then it is can not open !

I try to change time again and uninstall and reset.

They all don't work.

anyone can help me , Thank you!

捕获.PNG

我在4月19日安装了XD,之后我更改 过电脑日期,然后它就打不开了,我试过改日期从4月19到今天,也卸载重装过,

都没有用,希望有人能有办法帮到我。谢谢!

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New Here ,
May 04, 2017 May 04, 2017

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Hello, I can't open my XD, baecuse it writes to me "The subscription for creative cloud has been suspended, etc". And I couldn't download previous good version 0.6.20. Can you open this file for download?

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Adobe Employee ,
May 04, 2017 May 04, 2017

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sorry you're having this issue.

does it happen only with XD, can you open other Adobe applications on this machine?

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Adobe Employee ,
May 05, 2017 May 05, 2017

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Can you try the solution in this forum post Subscription has been suspended! please help  and let us know if it helped you?

Thanks,

Preran

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