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Problems starting photoshop last friday 21 April

New Here ,
Apr 24, 2017 Apr 24, 2017

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Hi:

Last friday 21 April  around 21:00 CET , i was unable to start Photoshop and  received  an error to reinstall the program.I uninstalled photoshop and them was unable to reinstall  it , the download was almost at 0 and gave a connectivity error.I checked the online status for the creative cloud but it was all in the green. Today 24 April, without any kind of changes it installed without a problem.

Is there any way to check if it was eventually a problem with the creative cloud support systems? We have alot of people now migratting to the creative cloud solution, photoshop 2017 an this could start a trust issue since alot of them have to work outside of the office and dont have admin accounts to the laptops.

Thanks

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Adobe
Community Expert ,
Apr 24, 2017 Apr 24, 2017

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i don't know of a page where adobe lists server issues.

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Adobe Employee ,
May 05, 2017 May 05, 2017

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