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Muse CC slow start up

New Here ,
May 06, 2017 May 06, 2017

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Several weeks ago, and for no obvious reasons, Muse starts up very, very slowly. Additionally, every move with the cursor ends up like a slow movie motion... I performed all the regular troubleshooting for my CPU to minimize the question on that side.  Did anybody experience the same issue?

Any input is gratefully appreciated!

Thanks.

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correct answers 1 Correct answer

Adobe Employee , May 08, 2017 May 08, 2017

We haven't heard of too many performance issues with Muse. It is possible that something in your system is leading to the slowdown. For a more comprehensive investigation, I suggest reaching out to the customer care team. contact-bumper

Thanks,

Preran

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Adobe Employee ,
May 08, 2017 May 08, 2017

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We haven't heard of too many performance issues with Muse. It is possible that something in your system is leading to the slowdown. For a more comprehensive investigation, I suggest reaching out to the customer care team. contact-bumper

Thanks,

Preran

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Contributor ,
May 09, 2017 May 09, 2017

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For me, Muse is slower than 2015 version. I finally got a new Mac last Dec. which enabled me to update to the latest version: 2017 and then 2017.2. From that time on, Muse is slow from the get-go. It launches slower with the welcome window taking a long time to appear or not at all. The cursor turns to a beachball for 5-10 seconds when opening files, saving, etc. I am working with websites with no more than 20 pages.

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Explorer ,
Jun 10, 2017 Jun 10, 2017

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Same here. Mac Pro 2x 6-Core 3.46GHz with 32GB RAM with Dual-SSD(!!) and Muse needs 8 secs to start and every is jerky. Very very bad. Feels like on a old-school-computer. Every other program runs fast as it should!

BTW: Files are local and not big!

And this problem is since years and Adobe is wondering why so many customers say good bye!?

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LEGEND ,
Jun 10, 2017 Jun 10, 2017

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Tell me: Shall I look for some other threads and let you know, that there are even more opportunities to post your issue?

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LEGEND ,
Jun 10, 2017 Jun 10, 2017

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LATEST

Old MBP early 2011-Muse pretty fast–

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