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Photoshop tools reset on every click since new update

New Here ,
May 07, 2017 May 07, 2017

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Example:

- Shift+B-Keys to switch from brush to pen (since I do pixel art)

- V-Key to move layer, or L for the lasse

- B-Key to go back to the pen reloads the initial brush!

Same for polyfon lasso vs standard lasso, gradient vs bucket etc and all other tools.

It never returns to what you were just using, but always to some sort of factory default.

What I have done:

- Followed the instructions from someone with the same bug a while back (Tools keep resetting after update last night )

- Reset Photoshop settings (shift/ctrl/alt) on start-up

- Reset all tools

Nothing solved the problem.

Photoshop is no longer usable under these circumstances. A workaround is urgent, thanks.

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correct answers 1 Correct answer

Community Expert , May 07, 2017 May 07, 2017

When you say Pen, do you mean Pencil?  Or have you change the Pen Tool shortcut to B?

I'm wondering if Use Shift Key for Tool Switch has been turned off and hitting the B key toggles between Brush and Pencil?  What that might result in is you switching to the other tool and whatever brush it was set to use.

Anyway, steps to take in order are

Reset All tools

And if still stuck, Reset Preferences.

If that doesn't fix it look at this Trouble Shooting guide and specifically Permissions.

http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html

...

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Community Expert ,
May 07, 2017 May 07, 2017

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What version of photoshop and operating system are you using?

You can find the exact photoshop version by going to Help>System Info in photoshop and reading the top line.

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New Here ,
May 07, 2017 May 07, 2017

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I'm running PS on a Windows 10 machine.

System Info returns the following (copied the first few lines):

Adobe Photoshop Version: 2017.1.0 20170309.r.207 2017/03/09:23:00:00 CL 1107877  x64

Number of Launches: 1

Version: 10 or greater

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 2394 MHz

Built-in memory: 12205 MB

Free memory: 5542 MB

Memory available to Photoshop: 10687 MB

Memory used by Photoshop: 70 %

History Thumbnails: Enabled.

Touch Bar: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 1024K

Image cache levels: 4

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Community Expert ,
May 07, 2017 May 07, 2017

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Hi

That is not the latest update. Latest version is 2017.1.1 r252.

I would try updating.

Dave

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Community Expert ,
May 07, 2017 May 07, 2017

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When you say Pen, do you mean Pencil?  Or have you change the Pen Tool shortcut to B?

I'm wondering if Use Shift Key for Tool Switch has been turned off and hitting the B key toggles between Brush and Pencil?  What that might result in is you switching to the other tool and whatever brush it was set to use.

Anyway, steps to take in order are

Reset All tools

And if still stuck, Reset Preferences.

If that doesn't fix it look at this Trouble Shooting guide and specifically Permissions.

http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.h...

It would help if we knew what operating system you are using.

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New Here ,
May 07, 2017 May 07, 2017

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Many thanks for your kind help.

I'm not sure what solved it, but I updated again (now sys info shows Adobe Photoshop Version: 2017.1.1 20170425.r.252 2017/04/25:23:00:00 CL 1113967  x64), plus did the changes you mentioned, and behaviour is now as expected.

I can carry on working now, thank you very much.

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