Update Photoshop CS5

[lloydAZ]

I am wanting to update Photoshop CS5 so I can view RAW files. However, when I do download the updates I keep getting an error message indicating unable to install. What can I do to update my software.

[Jeff Arola]

What operating system are you using?

Your using Help>Updates in photoshop cs5?

What does the error message say?

What camera do you have?

[chuckw12268738]

This is exactly the problem I am having . Getting an error code 72  "contact customer support" . I just want someone to phone me and walk me thru this as I upgraded yesterday but cannot use the program at all

[Peru Bob]

See if something here helps:

I can't install Creative Cloud. Error code: 72

Creative Cloud update not working Error Code: 72

Error Code 72 Windows 10

Can't update Adobe CC 2014 - get Error Code: 72

Error code: 72?

[Jeff Arola]

What operating system are you using?

You could also install the latest adobe application manager and try Help>Updates again.   

windows

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

mac

Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager

[lloydAZ]

Thank you R Kelly for your immediate comments. The following are the information

1 - I am using Windows 10.

2 - Yes, I was using helping in CS5.

3- MESSAGES “Some updates failed to install”

“The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry.”

*Adobe Bridge CS5 4.0.5 Update

There was an error downloading this update. Please quit and try again.

*Photoshop Camera Raw 6.7 Update

There was an error downloading this update. Please quit and try again.

Contact customer support for further assistance.

I have a Nikon D7000.

Thanks for your help.

Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10

[Jeff Arola]

Install the updated adobe application manager and then try Help>Updates.

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

[lloydAZ]

I updated the Adobe Application Manager and I keep getting the same message.

[Jeff Arola · Accepted solution]

Then you'll have to manually download and install the updates you can get here:

Adobe - Bridge : For Windows : Adobe Bridge CS5 4.0.5 Update

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update