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unable to send to photoshop

Community Beginner ,
May 07, 2017 May 07, 2017

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I just updated my LR and PS today, now when I keep trying to send pictures from lightroom cc to photoshop and it keeps asking me if I want to edit the original or with adjustments. When i select one it says preparing file in the top left corner of LR and then makes a duplicate and resaves it back to LR as a tiff or PSD whichever i have it set to in preferences. Any ideas? It was sending the pictures over no problem before the update.

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Adobe Employee ,
May 07, 2017 May 07, 2017

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Hi Dmochowski,

Please keep the Photoshop application open in the background, while opening the images from Lightroom to Photoshop and check if that helps.

Regards,

Mohit

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Community Expert ,
May 07, 2017 May 07, 2017

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Do you have updated CC to the latest version? This was a bug in a previous version. As far as I see on my machine (windows 10, PS 2017 and LR 2015.10) all is working.

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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Community Expert ,
May 08, 2017 May 08, 2017

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That message comes always from a TIFF, PSD or jpeg file.......

What type of file are you sending???

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