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See also index cross-references don't appear in WebHelp output and sorting issues

New Here ,
Sep 12, 2008 Sep 12, 2008

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I created index cross references to make "see" and "see also" references in the index. When I generate the output they are not in the index. For example, for "deleting" I made a subentry called "see removing", which is a cross-referenced to "removing," and "deleting" does not appear in the index.

I read that 7.0.2 fixes something that sounds like this issue (Structured cross-references and structured index markers losses their links in the generated output), but I am running 7.0.2.001. And there only seems to be one download for 7.0.2.

Also, I would like to be able to put the "see also" entries at the beginning of the sublist for an index entry, for example (and a bad example at that):

apples
see also oranges
delicious
pippins
macintosh

As it is, if you want "see also" in the index entry, it sorts under "see," which is not what you want. Of course, I only see this in the source file.

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Participant ,
Sep 18, 2008 Sep 18, 2008

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The index cross references don't work so well in WebHelp. At least they didn't back when we used RH X5, when I did some research on it after we had problems. Because of this, my team double-indexes for synonyms when the output is WebHelp. (So we index both "deleting" and "removing", for example.) This was also recommended to me at an STC conference some time ago.

If you still want the "see also" entries at the beginning of a 2nd level list, you could put a dash or two in front of it. We find this has the advantage of setting them off nicely, so they can't on first glance be mistaken for an actual keyword.

Hope this helps.
Eileen

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Community Expert ,
Sep 18, 2008 Sep 18, 2008

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Eileen

Why aren't you using Synonyms in RH7?

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Sep 18, 2008 Sep 18, 2008

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Ahhhhh.... We just switched to RH7 a few weeks ago. Didn't know about Synonyms in RH. Will look into that immediately! Thanks for the tip.

Eileen

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