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LR Says it is synching 1 photo to mobile for the last week. However it isnt. Preferences say there are no files being synched. How do I clear this gremlin
[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]
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Hi JamesRHogg,
Are you able to view images on Adobe Photoshop Lightroom ?
Take a look at this article Problem syncing photos with Lightroom mobile and let us know if that helps.
Thanks,
Akash
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Hi Akash
Lr is visible and normal
LR mobile tab says zero actvity nil pending no files are listed
however tha activity centre says in blue 1 file synching
Ive followed all your artcle re aythorising automatic downloads on Mac pro and iphone 6s
the situation persists iphone + macpro have upto date software
Do you want to see my screen
Phone no +44(0)7925421129
thanks for your help
James Hogg