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Lightroom CC mobile not logging in

Community Beginner ,
May 09, 2017 May 09, 2017

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Hi all,

I have searched other forums for my answer, I'm finding some of the same issues but I'm not really finding my answer.  I have Lightroom via Adobe CC Photography Plan installed on two computers.  My home computer is syncing just fine with my mobile app but the second computer I have won't let me log in to mobile.  All it does after I log in is sit there saying connecting while a little box moves around in circles. It never logs in.

I remember reading somewhere that you can't have different images imported. I have imported images separately because mobile sync never worked on the computer I am having issues with.  If this is the issue I have no problem removing these imported images but I can't figure out how to do that.

I guess what I'm asking is...How do I get both computers and the mobile app to sync up with my main computer?

Thank you for your help,

Mark

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correct answers 1 Correct answer

Adobe Employee , May 09, 2017 May 09, 2017

Only one catalog at a time can be synced with an Adobe ID.

Two computers cannot sync to the same Adobe ID.

However:

Many devices can sync to the same account.

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Adobe Employee ,
May 09, 2017 May 09, 2017

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Only one catalog at a time can be synced with an Adobe ID.

Two computers cannot sync to the same Adobe ID.

However:

Many devices can sync to the same account.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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