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I am wanting to update Photoshop CS5 so I can view RAW files. However, when I do download the updates I keep getting an error message indicating unable to install. What can I do to update my software.
Then you'll have to manually download and install the updates you can get here:
Adobe - Bridge : For Windows : Adobe Bridge CS5 4.0.5 Update
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update
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What operating system are you using?
Your using Help>Updates in photoshop cs5?
What does the error message say?
What camera do you have?
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This is exactly the problem I am having . Getting an error code 72 "contact customer support" . I just want someone to phone me and walk me thru this as I upgraded yesterday but cannot use the program at all
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What operating system are you using?
You could also install the latest adobe application manager and try Help>Updates again.
windows
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
mac
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
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Thank you R Kelly for your immediate comments. The following are the information
1 - I am using Windows 10.
2 - Yes, I was using helping in CS5.
3- MESSAGES “Some updates failed to install”
“The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry.”
*Adobe Bridge CS5 4.0.5 Update
There was an error downloading this update. Please quit and try again.
*Photoshop Camera Raw 6.7 Update
There was an error downloading this update. Please quit and try again.
Contact customer support for further assistance.
I have a Nikon D7000.
Thanks for your help.
Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10
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Install the updated adobe application manager and then try Help>Updates.
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
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I updated the Adobe Application Manager and I keep getting the same message.
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Then you'll have to manually download and install the updates you can get here:
Adobe - Bridge : For Windows : Adobe Bridge CS5 4.0.5 Update
Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update