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Borrowed eBook will not finish downloading

New Here ,
Apr 27, 2016 Apr 27, 2016

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Recently, I have not been able to activate my library eBooks through ADE 4.5, despite having no problems in the past. I will download the file from OverDrive, try to open it via ADE and the download dialog box's progress bar fills up and then perpetually stays filled, with the Cancel button greyed out. The only way to exit it to shut it down manually. Upon reopening ADE, the book appears but with a "loan" tag, not the the usual "borrowed" tag. When I click on it, the program crashes. I have tried re-authorizing, but that has not worked. Thank you for your help!

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New Here ,
Apr 28, 2016 Apr 28, 2016

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I have the same problem. Ever since the update, unable to download library books. How do we get Adobe Digital Editions to do anything about this?

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New Here ,
May 10, 2017 May 10, 2017

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I have the same problem but only with some books. It's very annoying. I've spent hours working with people from my library trying to figure it out.  The books that don't download properly for me will download on the librarian's older version of Adobe Digital Editions without any problems. Hope this issue gets taken care of soon.

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