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After Effects render-engine CC2017 license issue

Community Beginner ,
May 09, 2017 May 09, 2017

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After following the instructions on installing After Effects CC render engines with Adobe Creative Cloud | Creative Cloud blog by Adobe I installed AE, launched AE (working just fine) and signed out, placed a blank file 'ae_render_only_node.txt' (yes, I checked the file extension!) in C:\Users\myusername\My Documents. But when launching the AE render engine via the shortcut 'Adobe After Effects Render Engine', a very strange error message window pops up:

All region settings on my render computer is set to Dutch, AE is in English and runs just fine when I remove the 'ae_render_only_node.txt' file and sign in. I also tried to place the file in C:\Users\Public\Public Documents\Adobe. Still the same error.

The guys from Adobe couldn't solve the problem yet. Any ideas on this?

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correct answers 1 Correct answer

Community Beginner , May 11, 2017 May 11, 2017

After several times trying to sign in and sign out suddenly a 'trial version acceptance' window popped up. Accepting it did the trick, after that everything worked as expected.

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LEGEND ,
May 10, 2017 May 10, 2017

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I know there's a problem with running AE in Chinese, but I haven't heard of issues running it in any other languages.

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Community Beginner ,
May 11, 2017 May 11, 2017

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After several times trying to sign in and sign out suddenly a 'trial version acceptance' window popped up. Accepting it did the trick, after that everything worked as expected.

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LEGEND ,
May 11, 2017 May 11, 2017

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Hooray!

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