It's the third time i can't activate payed adobe accounts on my devices

[berkantk2869696]

Its the third time i can't activate payed adobe accounts on my devices and it sucks really hard that there is no number to call a service. Such a big company such a stupid support service.

[KanikaS]

Hi Berkantk2869696,

Sorry for the inconvenience.

I see you have an active Creative cloud subscription under the same ID as with forums. Please help me with the message you get while activating? Does it say Trial expired?

Please try steps shared in the link below for help:

Stop Creative Cloud from reverting to trial mode

Let us know if this helps. Looking forward to your reply.

Regards

Kanika

[berkantk2869696]

Hey Kanika, sorry for beeing so upset, but this was the 3rd time, i have an account stress. I got a mail from your support team.

We downloaded the repair tool : https://download.macromedia.com/pub/developer/cleaner/mac/AdobeLimitedAccessRepairTool.dmg

afterwards it was all fine.

You should delete my post here, i think. It is a bit not nice to read.

Pls pls pls, make your phone number reachable and just dont hide from customers. Just make it visible.

Regards

and Thanks

[KanikaS · Accepted solution]

Hi Berkantk2869696,

I'm glad everything is up and running.

You can also reach support using this link: support

Feel free to update the thread for any other query.

Regards

Kanika