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Lightroom photos exported to Facebook were deleted

New Here ,
May 11, 2017 May 11, 2017

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Hello,

I've been using lightroom since 2013 and this is the first time I'm experiencing this. I published a few photo albums from Lightroom to Facebook over the last six months and all of the photos I took were deleted off Facebook somehow? The deleted photos were all lightroom exported (there's one album that is still alive but only the non-lightroom exported photos are still there). has anyone encountered this issue in the past?

In the facebook collection in lightroom, these photos are still marked as "Published". I'm just confused because I thought lightroom doesn't have the authority to remove photos from Facebook, just updating them?

I'm currently using Lightroom 5.7.1

Thank you in advance!

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correct answers 1 Correct answer

Adobe Employee , May 12, 2017 May 12, 2017

The fix is rolling out to customers today. Please retry to authorize this morning and let us know if things are back to normal.

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May 12, 2017 May 12, 2017

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Sorry you're having trouble. Our engineering team is working with our partners at Facebook to correct this problem::

https://helpx.adobe.com/lightroom/kb/facebook-plugin-shows-unauthorized.html

Thanks,

Akash

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Adobe Employee ,
May 12, 2017 May 12, 2017

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The fix is rolling out to customers today. Please retry to authorize this morning and let us know if things are back to normal.

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