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адоб.jpg

New Here ,
May 15, 2017 May 15, 2017

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Здравствуйте. Подскажите пожалуйста, в чем может быть дело, если я скачала и установила  Creative Cloud, а он выдает такой ярлык как на фото. Как решить данную проблему, ведь и Фотошоп перестал работать?

С уважением,

Анастасия Шаехова

Message was edited by: JSM Email address removed.

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correct answers 1 Correct answer

Community Expert , May 15, 2017 May 15, 2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What is the exact error message that you see?

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Community Expert ,
May 15, 2017 May 15, 2017

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When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?

What is the exact error message that you see?

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Community Expert ,
May 15, 2017 May 15, 2017

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there's no photo.

in addition, if the text in the photo is russian, you are much less likely to get help because online translators cannot be used.

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