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Annoying apostrophe problem in file info metadata

Community Beginner ,
May 13, 2017 May 13, 2017

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Hi All,

I use Photoshop CC 2017's file info for metadata inputs very often. I'm a stock photographer and I upload images to several stock sites and I have a very annoying problem: apostrophes in metadata description (and title) became strange characters after uploading. Here are two screenshots about it.

1. In the PS, the apostrophe is OK.

photoshop-file_info.jpeg

The next is from shutterstock.com after upload in the batch editing window. The apostrophe changed to ugly character.

shutterstock-edit.jpeg

What should I do? Please help because it's a serious problem, e.g. I can't use possessive in sentences. Other stock sites (like Adobe stock) also displays bad characters. I use non-english Photoshop CC 2017 (Hungarian language)

Thank you for helping me!

Andras

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correct answers 1 Correct answer

Community Beginner , May 15, 2017 May 15, 2017

I asked this question at shutterstock.com also but I found that the problem is with the Photoshop CC. The apostrophes are OK if I edit the exif data in Bridge. Maybe the Photoshop CC 2017 uses bad character encoding(?)

ps: the shutterstock forum:

Annoying apostrophe problem in file info metadata - Contributor Experience - Shutterstock - Forum

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Community Expert ,
May 13, 2017 May 13, 2017

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You may need to work with shutterstock support they could have a bug on their site.  How some special characters like "'" or '"' often need special handling in computer environment.

JJMack

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Community Beginner ,
May 15, 2017 May 15, 2017

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I asked this question at shutterstock.com also but I found that the problem is with the Photoshop CC. The apostrophes are OK if I edit the exif data in Bridge. Maybe the Photoshop CC 2017 uses bad character encoding(?)

ps: the shutterstock forum:

Annoying apostrophe problem in file info metadata - Contributor Experience - Shutterstock - Forum

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