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Photoshop 2017 and Epson XP-345

New Here ,
May 15, 2017 May 15, 2017

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I'm running Win10, PS2017 and an Epson XP-345 (well, it was cheap).

When I first got the printer, all seemed fine but then I realised the driver I was using didn't have all the useful ink level info etc.

So I downloaded another driver and all was well, so long as I'm not printing from photoshop.

See below for a shot of the rather unhelpful error message.

errormsg.jpg

Added to this, there's no sign of an error log as suggested by the seriously unhelpful help pages.

Lightroom will use the printer with no issues.

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correct answers 1 Correct answer

Adobe Employee , May 15, 2017 May 15, 2017

Hi Weaver one,

Could you please follow this post and let us know if it helps?

Photoshop CC 2017 crash when try to print

Regards,

Sahil

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Adobe Employee ,
May 15, 2017 May 15, 2017

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Hi Weaver one,

Could you please follow this post and let us know if it helps?

Photoshop CC 2017 crash when try to print

Regards,

Sahil

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New Here ,
May 15, 2017 May 15, 2017

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Sahil

Thank you, that works. Don't know why I wasn't able to find that from a search though.

DW

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Adobe Employee ,
May 16, 2017 May 16, 2017

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Glad you got it working, feel free to reach out to us for any future queries.

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