Premiere Elements 13 - Video Editor not loading

[Guest]

Hey all,

Got an issue whereby when I go to launch Elements 13 the program hangs when I attempt to load up the Video Editor - the organiser will load up ok. Have tried reinstalling.. any ideas?

Cheers in advance,

Ben

[Dhananjay Sati]

Hi benp,

Thanks for posting in Adobe forums.

I understand you are facing issue with the performance of Adobe Premiere Elements 14.

Could you please provide the following information:

- Are you using a Windows machine or a Mac?

- Have you updated your Elements yet?

- For how long your have been facing this issue?

Hope to get your reply soon.

Thanks

Regards

Dhananjay