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Weird visual error

New Here ,
May 17, 2017 May 17, 2017

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I'm having a problem with my composition panel, or with my computer. This is just an image of trees. But then AE cuts it into pieces (only when I'm working, after my export it's just an image of trees again). If I set the preview resolution lower, the effect becomes less. On 1/4 it's gone. When I zoom in it disappears too (on 50% it's gone). I don't know for how long I'm having this now. Is it fixable?

Capture AE problem.PNG

Chris

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correct answers 1 Correct answer

LEGEND , May 17, 2017 May 17, 2017

I'll bet this problem goes away if you go into your preferences and untick the option to use hardware to accelerate panels.

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LEGEND ,
May 17, 2017 May 17, 2017

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Flush your caches, update your graphics drivers.

Mylenium

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Engaged ,
May 17, 2017 May 17, 2017

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you can also try to open your project settings and under "Video Rendering and Effects" choose the setting for "Mercury Software Only" if you want to verify that it's not an issue your GPU.

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LEGEND ,
May 17, 2017 May 17, 2017

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I'll bet this problem goes away if you go into your preferences and untick the option to use hardware to accelerate panels.

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New Here ,
May 17, 2017 May 17, 2017

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Thnx that solved the problem!

Chris

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LEGEND ,
May 17, 2017 May 17, 2017

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Hooray! I'm glad it worked. Please file a bug here​ so that Adobe can be made aware of the problem.

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