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error 16

New Here ,
May 19, 2017 May 19, 2017

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correct answers 1 Correct answer

Adobe Employee , May 22, 2017 May 22, 2017

Looks like the same problem this person hit: please uninstall and reinstall the product,error16

Did this start happening right after you updated XD to the latest version?  If so, make sure you don't have an older version installed under a different user account on the same computer -- see Older versions on another account .

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Adobe Employee ,
May 22, 2017 May 22, 2017

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Looks like the same problem this person hit: please uninstall and reinstall the product,error16

Did this start happening right after you updated XD to the latest version?  If so, make sure you don't have an older version installed under a different user account on the same computer -- see Older versions on another account .

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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