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Still no confirmation email from Adobe for link to distribution msi package Flash Player

New Here ,
Mar 04, 2017 Mar 04, 2017

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One month or more ago I sent request for distribution link to msi package flash player and still no confirmation email from Adobe (Adobe Flash Player Distribution | Adobe ). Why I don`t recive email?

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Adobe Employee ,
Mar 06, 2017 Mar 06, 2017

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Hi,

Please private message me the email address you used to apply for the distribution license and I'll follow-up with the distribution team.  To send a private message click on my user-name link and then the 'Message' button link. For reference, please include a link to this discussion topic.

Thank you.

--

Maria

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Adobe Employee ,
Mar 08, 2017 Mar 08, 2017

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Hi scorps86170206 ,


I received your PM and forwarded the information to the licensing team.  They state they do not have a licensing request for that email address/Adobe ID. Please resubmit the licensing request at Adobe Flash Player Distribution | Adobe


Thank you.

--

Maria

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New Here ,
Mar 09, 2017 Mar 09, 2017

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Hi, I sent request again and make screensave that my request was sent. Before I wrote on this forum I sent requests about 5 times and nothing happened. Maybe request form doesn't work right

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Adobe Employee ,
Mar 09, 2017 Mar 09, 2017

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Hi scorps86170206 ,

Thank you. If you don't receive a reply within 2-3 business days please post back here and we'll follow-up with the licensing team.  Likewise, please let us know if you do receive the reply.

Thank you.

--

Maria

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New Here ,
Mar 16, 2017 Mar 16, 2017

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Hi, still no confirmation email from Adobe.

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Adobe Employee ,
Mar 16, 2017 Mar 16, 2017

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Hi scorps86170206 ,

I'll notify the licensing team to resend the email.

--

Maria

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New Here ,
Mar 16, 2017 Mar 16, 2017

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I'm having problems getting the link to the distribution site for Flash as well. I just reset my password and when I attempt to log in, it asks my to log in again and then just sits there and stops loading.

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Adobe Employee ,
Mar 16, 2017 Mar 16, 2017

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Hi richardc33089004

Do you have a current distribution license?  When did you apply for the license?  Please private message me the link to the distribution site you are attempting to access and the email address you used to request the distribution license and I'll follow-up with the licensing team.

To send a private message, click on my username link and the on the 'Message' button link.  For reference, include the link to this discussion topic.

Thank you.

--

Maria

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New Here ,
May 19, 2017 May 19, 2017

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Hi, I think it is very difficult quest to get link to distribution flash msi pakage.  Licensing team is proffesionals how to make free product accesible to users.

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Adobe Employee ,
May 19, 2017 May 19, 2017

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Hi scorps86170206


On March 22, I private message you the following:

The licensing team didn't locate the request and are checking with the database engineers.  In the interim, they have asked for you to submit the request again.  Please take a screenshot of the completed request (before submitting) and the confirmation page.

But I did not hear back from you.  In the interim, I did follow-up with the licensing team (and the engineering team) and there was no request for the email address you provided.

Please apply again and take a screenshot of the completed request (before submitting) and the confirmation page.  Upload both screenshots to cloud.acrobat.com, or a file-sharing service of your choice that doesn't require login to access, and private message me the URL to the uploaded files.


I do apologize for the delay in resolving this issue.

--

Maria

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