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"Bad WAV Options"

New Here ,
May 20, 2017 May 20, 2017

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Hi! I am trying to import a wav file into my after effects composition, but every time I do I get an error that reads "After Effects: AEGP Plugin AEGP Internal: Bad WAV Options ( 5027 :: 12)"

Can anyone fix this?

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Community Expert ,
May 20, 2017 May 20, 2017

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Can you post some info about your system and AE version?

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New Here ,
May 20, 2017 May 20, 2017

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Yeah I'm actually running an old AE (Version 7.0), but this is a new problem for me. I have been able to upload WAV files in the past, so I do not believe it is because of my old program. I am running it on an Asus M32BF-DH02 with 8GB of RAM. I'm not sure what information you need, so just let me know and I can give it to you

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LEGEND ,
May 20, 2017 May 20, 2017

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Where'd this wav file come from?  List details in the metadata.  Your version of AE is only 32-bit, so it may not even know about newer twists on wav files.

Or you can just dumb the file down in an audio application.

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New Here ,
May 20, 2017 May 20, 2017

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The WAV file is an audio track I produced that I'm looking to layer over some video and effects. It is a 24 Bit file exported at 44.1 kHz

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LEGEND ,
May 20, 2017 May 20, 2017

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Do the sample rates match?  I haven't used 44.1 since the late '90's.

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Community Expert ,
May 20, 2017 May 20, 2017

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I did a quick Google search on your error code (typically a good first step) when you first posted this, and found some hits with your exact problem. I had a hunch you might be having the same issue (an older version of AE), which is indeed the cause of the problem here. Check out a similar thread from 2011, answered by an Adobe employee.Audio Import Error in After Effects- (5027 ::12)

I'd recommend trying to save your audio into a different format. Ultimately, running an older version of complex software is bound to cause some headaches.

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Adobe Employee ,
Jul 18, 2017 Jul 18, 2017

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Hi GrantC,

Are you still facing this issue? If so, sorry for that. Have you tried what was suggested by Kyle Hamrick in the previous thread? Do let us know.

Thanks,
Kevin

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