Hi everyone,
I am using Adobe CC 2017 Indesign, Illustrator and Photoshop. When I open any of these programs, the program starts to crash. The screen either turns into black, blue or a screen with b/w streaks of lines. The other software I regularly use i.e. Word, Acrobat, etc. work fine. I suspect this may be due to graphics incompatibility with Adobe software.
Here is a bit of context:
This set is already reinstalled with a new Mac OS and a couple of days ago, replaced with a new graphics card, with video systems test passed. According to official Apple repair center in Singapore, I'm told that my model is 'vintage', and therefore no spare parts available for motherboard or graphics card. My new graphics card is from a third-party repair center. This new graphics card has worked miraculously in terms of managing to get the Mac OS boot up (previously I wasn't even able to pass through the progress bar upon bootup). However, with this new graphics card, Adobe software is not working.
When I managed to try and go under GPU Preferences inside the program (before it crashes), it states: Compatible GPU and monitor not detected.
Can anyone advise me please? Thank you in advance.
Desperate Richie
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OS X Yosemite
Version 10.10.5
MacBook Pro (15-inch, Early 2011)
Processor 2.2 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB
Serial No. C02GG2VQDRJM
Video Card:
Chipset Model: AMD Radeon HD 6750M
Type: GPU
Bus: PCIe
PCIe Land Width: x8
VRAM (Total): 1028 MB
Vendor: ATI (0x1002)
Device ID: 0x6741
Revision ID: 0x0000
ROM Revision: 113-C0170L-573
gMux Version: 1.9.23
EFI Driver Version: 01.00.573
Video Card:
Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-in
VRAM (Dyanmic, Max): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
gMux Version: 1.9.23
Displays:
Colour LCD
1440 x 900
32-but Colour Pixel Depth
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