3 Replies Latest reply on Jun 10, 2017 11:40 AM by cmgap

    Error in Adobe Stock ( Purchasing Error ! Sorry, something ... )

    svenf89733723 Level 1

      Hello Adobe Community,

       

      I have a problem. I am starting Adobe Photoshop CC version 2017.1.1. (Windows 32 bit operating system ) I attach a new document. File -> New -> Print. I choose a template. The template is marked as a free template.

       

      vorlagenproblem.jpg

       

      I'm trying to download the template. I get an error message. (Purchasing Error ! Sorry, something went wrong while trying to license the template. Please try again.)

       

      Error.jpg

       

      I have already tried a login and logout. (Help / Logout / Login) But I always get this error message. What can I do ?

       

       

      Thanks for your help.

       

      best regards,

      Sven :-)