9 Replies Latest reply on Aug 2, 2018 1:22 PM by cmgap

    Error in Adobe Stock ( Purchasing Error ! Sorry, something ... )


      Hello Adobe Community,


      I have a problem. I am starting Adobe Photoshop CC version 2017.1.1. (Windows 32 bit operating system ) I attach a new document. File -> New -> Print. I choose a template. The template is marked as a free template.




      I'm trying to download the template. I get an error message. (Purchasing Error ! Sorry, something went wrong while trying to license the template. Please try again.)




      I have already tried a login and logout. (Help / Logout / Login) But I always get this error message. What can I do ?



      Thanks for your help.


      best regards,

      Sven :-)