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i have a problem has stopped working hlep me plz.

New Here ,
May 22, 2017 May 22, 2017

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Community Expert ,
May 22, 2017 May 22, 2017

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Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

Or, re-install C runtime may help https://www.microsoft.com/en-in/download/details.aspx?id=48145

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New Here ,
May 22, 2017 May 22, 2017

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i  use windows 10 pro

i use Lr Lightroom version: CC 2015.10 [ 1111918 ]

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Community Expert ,
May 22, 2017 May 22, 2017

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Hi
You posted in the Lounge which is for non technical discussions. I have moved your post to the Lightroom Forum where you are more likely to get help with your issue.

First though can you help us to help you:

What version of Lightroom are you using?

What operating system (and version) are you using?

What are you doing when this message comes up?

Dave

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New Here ,
May 22, 2017 May 22, 2017

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i  use windows 10 pro

i use Lr Lightroom version: CC 2015.10 [ 1111918 ]

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