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Hi,
Yesterday I finished one project in Premiere and today I started another in AE. When I finished I cleaned the cache memory but sadly I have problems with my project in Premiere. I don't have some videos and audios. The project is so different now.
Can I do something to fix it??@
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Hi HugoV,
I apologize for this trouble, please confirm the exact version of Premiere Pro.
FAQ: How to find the exact version of Premiere Pro you're using?
We have seen this issue in CC 2017.1 and that issue is fixed in CC 2017.1.1.
Media files deleted after 2017.1 upgrade
Premiere Pro 11.1.1 update | Creative Cloud blog by Adobe
Let me know if that helps.
Thanks,
Kulpreet Singh
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