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LR doesn't detect Tamron lens profile automatically

New Here ,
May 23, 2017 May 23, 2017

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I own a Tamron 70-200mm f/2.8 Di VCD lens for Nikon (G1) and until recently the lens profile would automatically detect this lens.

However, after getting my lens back from a recent service at the Tamron authorised centre, they updated the firmware and I noticed it is NOT recognised anymore in Lightroom and Photoshop!

Should I inform Tamron about this problem? It seems like maybe they flashed the wrong firmware? The EXIF information is correct though.

Any thoughts?

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correct answers 1 Correct answer

Community Expert , May 24, 2017 May 24, 2017

bbahadir  wrote

This is an (relatively) expensive lens and always had been correctly detected in LR or PS and I am unimpressed if the new firmware causes this.

As would I be, but as you've already determined, the issue is for Tamron to address not Adobe.

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New Here ,
May 23, 2017 May 23, 2017

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I also have the latest Lightroom and Photoshop 2017 CC versions installed with no updates pending.

LR (2015.10 release Camera Raw 9.10)

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Community Expert ,
May 23, 2017 May 23, 2017

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It's unlikely that Tamron would have flashed the lens with the wrong firmware. However, it's possible that the firmware update may be using a different lens ID which means that Lr nor Camera Raw will recognise the lens. Typically, when this happens is best to manually select the lens from the Lens Make/Model drop down-down menu then make it the default.

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New Here ,
May 23, 2017 May 23, 2017

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Thanks Ian for your response.

However, I am not happy with the solution since this is a workaround and not a real fix.

It looks like Tamron has changed something in the firmware that prevents the lens ID from being recognized in LR or PS.

This means it is a regression (in software terms, as I am a software engineer) and needs to be fixed urgently.

Or a wrong firmware has been flashed.

This is an (relatively) expensive lens and always had been correctly detected in LR or PS and I am unimpressed if the new firmware causes this.

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Community Expert ,
May 24, 2017 May 24, 2017

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bbahadir  wrote

This is an (relatively) expensive lens and always had been correctly detected in LR or PS and I am unimpressed if the new firmware causes this.

As would I be, but as you've already determined, the issue is for Tamron to address not Adobe.

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