"Adobe photoshop lightroom has stopped working." What do I do next.

[bilals44263035]

I received a message, "Adobe Photoshop Lightroom 64-bit has stopped working. A problem caused the program to stop working correctly.

Windows will close the progam and notify you if a solution is available."

It has been over a week.  I have not been notified.  I have seeked help with online chat. I was referred to the forum. Has anyone solved this problem on their computer?

[bilals44263035]

So.... What do we do?.

[Rob_Cullen · Accepted solution]

Windows will close the program and notify you

Note the word "Windows".  And microsoft will never contact you !

You will have to start your own investigation, and my first suggestion would be to look in Event Viewer to see if you can find the cause of the "...stop working"  Try to open Lightroom and another 'crash' will be recent in the Event Viewer.

Photoshop Elements Editor Help | How to Find Crash Logs on Windows

You may find that a Graphics card driver is the problem.

Other suggested fixes-

Rename (or delete) the preferences file. Resetting Preferences in Lightroom CC/6

Turn-off the option to "Use Graphics Processor" in the 'Performance' tab of the Preferences.

Adobe Lightroom GPU Troubleshooting and FAQ