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Shift commands not working on Illustrator and Photoshop

Community Beginner ,
May 24, 2017 May 24, 2017

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Hi Guys,

Im using Creative Cloud CC and having issues with the shift command.

Usually shift and alt would constrain an image or text and resize to the center, now it scales to the opposite side of the point that I'm on.

Also the Alt and shift command to duplicate an image or text on the axis doesn't work.

These commands work on Indesign but not on Illustrator and Photoshop.

I have tried shutting down, restarting and even Uninstalling and Reinstalling the programs.

Does anyone know what the issue might be and can assist?

Thanks

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correct answers 1 Correct answer

Community Expert , May 24, 2017 May 24, 2017

Did you try updating the driver? If that doesn't work, you can also take a look at the Wacom site to see if they can help.

Contact support | Wacom

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Community Expert ,
May 24, 2017 May 24, 2017

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Community Beginner ,
May 24, 2017 May 24, 2017

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I managed to find the problem, it's was actually my Wacom tablet that was causing it!

Haven't figure out how to sort that out yet.

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Community Expert ,
May 24, 2017 May 24, 2017

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Did you try updating the driver? If that doesn't work, you can also take a look at the Wacom site to see if they can help.

Contact support | Wacom

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Community Beginner ,
May 24, 2017 May 24, 2017

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the problem occurred after i updated the driver, i did remove it and reinstall but that didn't help.

I will try the Wacom support

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