cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
search
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0
Upvote

Too Many Activations error

janiceg53858772
New Here ,
May 24, 2017 May 24, 2017

Copy link to clipboard

Copied

Hi.  We currently have two readers and a PC attached to the account.  Old devices are long gone.  I know I am supposed to contact you to have the Activation counter reset but I seem to be caught in a support loop and I'm unsure how to open a support case.  Can you help?

Views

186

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
replies 1 Reply 1
latest latest Jump to latest reply
janiceg53858772
New Here ,
May 24, 2017 May 24, 2017

Copy link to clipboard

Copied

LATEST

I actually found out how to reset.  I was trying to work through Digital Editions on the Support page when in fact I needed the "Account Issues" tab and then Adobe ID and Sign in which allowed Chat support and they fixed my problem in a few minutes

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Copyright © 2023 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices