AE Keeps Crashing! on brand new iMac

[benp563323]

I work for a social media production company and recently given a brand new 2017 iMac to work from, I work mostly in After Effects but since I've been using this machine After Effects has crashed and shut down unexpectedly 4 times. I have a screenshot of what pops up on the screen as it happens, I would like to know who to contact for this issue Adobe or Apple?

On my previous machine I had no issue when working in After Effects and that was a much older machine.

Please Help!

Thanks in advance

[Szalam]

What version number of the OS are you running?

What are you doing when it crashes?

What third-party plugins, scripts, etc. have you loaded?

What are the specs of the machine?

[Kevin-Monahan]

Hi BenP,

Are you still facing this crashing problem? If not, let us know how you solved it. If so, please let us know so we can assist you further.

Thanks,

Kevin