Lightroom CC quits unexpectedly

[christinev81701016]

Sorry for my very bad english.

I use lightroom cc on my macbook pro for a while. But for a few weeks lightroom quit after a few minutes or directly after starup. Photoshop has no problem.

Can someone help me ?

[F. McLion]

Try to turn off the GPU acceleration: Adobe Lightroom GPU Troubleshooting and FAQ

If that does not help please tell us some more details like the exact version of LR and OS.

[christinev81701016]

Unfortunately it has not changed anything.

My lightroom is version 2015 10.1

My macbook is withe OS X EL CAPITAN version 10.11.6 ( i tried with os x sierra but i had the same problem)

Thanks for your help.

[vickpix]

I have the same problem (Lightroom quits after a few minutes or directly after startup and I get the message "program is not responding..). . were you able to find solution yet? I turned of the processor , but it also did not help. I work on Windows 10.

thank you

[F. McLion]

Can you tell us some more details on what exactly you are doing just before it quits?

Resetting preferences would be a good thing to try: Resetting Preferences in Lightroom CC/6

[christinev81701016]

i had already try to reset preferences. It does not change anything.

Lightroom quits sometimes after start-up, sometimes when i work on a photo, sometimes when i download photos.

[F. McLion]

Hmmm, I'd try to remove and reinstall.

Download Photoshop Lightroom

Uninstall or remove Creative Cloud apps

Download and install Creative Cloud apps

[christinev81701016]

before make my question on this forum I had completely reinitialized my mac.