Can't rename bookmarks

[mlw99]

Using Adobe Acrobat XI Pro.  For some reason, all of a sudden when I create a new bookmark (with the default name Untitled) and then try to rename it, or if I try to rename an existing bookmark, I can't.  However manner I choose to rename the bookmark (F2, right-click | "rename), the bookmark field will be briefly highlighted but will then immediately (and I mean immediately) unhighlight the name without providing me the opportunity to type in a new name.

On a rare occasion, if I click on the bookmark and hit F2 (i.e., rename) quickly and repeatedly while hitting BackSpace also, I will get the bookmark field to erase the name and remain available for editing.

This happens on PDF's downloaded as well as PDF's I have created locally.  I've disabled Fast Web View and tried different settings in Preferences to no avail.

I have also uninstalled and then re-installed the program.  I've also tried the "repair" option.  Same result.

Any thoughts?

Thanks.

[A-Jenkins]

I had the same problem. Turned out to be a conflict between 2 password managers - Sticky Password and Dashlane. Not sure why but once I uninstalled Sticky Password everything went back to working in Acrobat.

[michael248363 · Accepted solution]

I had the the exact same issue as mlw99 on a brand new install of Acrobat XI.  I don't have multiple password managers, but I do have Sticky Password.  I went into the settings for Sticky Password, then under "Ignored Apps" I clicked on Add and navigated to acrobat.exe.  After saving, the issue of not being able to rename bookmarks immediately went away.  I didn't need to restart any applications.

[Spur52]

I know the original post is well over a year old but seems to have gone unanswered.  Is there a solution to this problem?  It has just cropped up after using XI for a year.