• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I have got a new problem with Acrobat Pro DC when opening an exsisting document

Community Beginner ,
May 01, 2017 May 01, 2017

Copy link to clipboard

Copied

When opening a document I get a popup with following text.

"Acrobat.exe - Aloituskohtaa ei löydy (startingpoin is not found)

The startingpoint XXZ of the procedure is not found in the library C:\Program

Files (x86)\Adobe\Adobe DC\Acrobat\plug_ins\Spelling.api"

This comes on each page of the document every time when changin page.

This has never happened before. How to get rid of it?

Lasse

[Moved from non-technical Lounge Forum to an Acrobat forum... Mod]

[Here is the list of all Adobe forums... https://forums.adobe.com/welcome]

TOPICS
Edit and convert PDFs

Views

614

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 28, 2017 May 28, 2017

Hi Lasse,

Try running the Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine.

Install Acrobat DC from here: Download and install Acrobat DC subscription and see if that resolves the issue.

Thanks,

Shivam

Votes

Translate

Translate
Adobe Employee ,
May 27, 2017 May 27, 2017

Copy link to clipboard

Copied

Hi larså90593653,

Sorry for the delay in response.

Refer to the troubleshooting steps given in the link below:

Acrobat error Entry Point Not Found when using with MS Office 2016

Keep us posted with the results.

-Shivam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2017 May 28, 2017

Copy link to clipboard

Copied

Hi Shivam

I did install vc_redist.x64.exe , but it did not work. The problem remain the same.

Lasse

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 28, 2017 May 28, 2017

Copy link to clipboard

Copied

Hi Lasse,

Try running the Cleaner tool: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

Reboot the machine.

Install Acrobat DC from here: Download and install Acrobat DC subscription and see if that resolves the issue.

Thanks,

Shivam

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 28, 2017 May 28, 2017

Copy link to clipboard

Copied

Good morning Shivam

After the reinstallation it works now. Thank you.

Lasse

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 28, 2017 May 28, 2017

Copy link to clipboard

Copied

LATEST

You're Welcome!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines