• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Lightroom 4.0

New Here ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

Hi,

I would like to reinstall LIghtroom 4.0 but I do not more have the install package neither the serial number.

The Adobe support redirected my to the forum in order to get assistance.

Could someone assist with this?

Thanks.

Views

539

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , May 29, 2017 May 29, 2017

The serial number can be found, according to the instructions given by Just Shoot Me​. If you have the original e-mails, the serial numbers are in there as well.

Suggestion: you should never be in the situation where you don't know your serial numbers, not just for Lightroom but for all of your software. I do it by creating a text file with an obvious name (like serial_numbers.txt) where I keep them all; this file is also backed up locally and to the cloud.

Votes

Translate

Translate
Community Expert ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

Download & Install instructions https://forums.adobe.com/thread/2003339

-and many help and download links https://helpx.adobe.com/download-install.html

-kglad links in reply #1 here https://forums.adobe.com/thread/2296468 may help

-you will need to enter your original serial number during install for non-Cloud programs

-download Lightroom https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

Thanks a lot to both of you!

Where can I find my serial number?

I still have access to my LightRoom running on the old PC.

And of course my original emails related to this order.

Best regards,

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

The serial number can be found, according to the instructions given by Just Shoot Me​. If you have the original e-mails, the serial numbers are in there as well.

Suggestion: you should never be in the situation where you don't know your serial numbers, not just for Lightroom but for all of your software. I do it by creating a text file with an obvious name (like serial_numbers.txt) where I keep them all; this file is also backed up locally and to the cloud.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

If you no longer have the serial number for LR 4 there is nothing anyone here or at Adobe can do to help you.

Downloading the actual program install files isn't the problem. Here are links to the downloads.

Lightroom - all versions

Windows

http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows

Mac

http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

But if you don't have a record of the serial number for LR 4 then all you get is a 30 day trial.

Do you have a computer that LR 4 was original installed on and is LR 4 still installed on the drive in that computer. You can find the serial number for it from a file on that computer.

Where to find preference files for Adobe Photoshop Lightroom 5

That link is for LR 5 but also works to find the serial for LR 4.

But if the serial number for LR 4 was an Upgrade type you will also need a serial number from a previous version to complete the install.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2017 May 30, 2017

Copy link to clipboard

Copied

LATEST

Thank you very much!

I was able to move install my LightRoom on the new PC.

Your suggestion about keeping the serial numbers in a text file with multiple copy is very useful as well. Will apply it.

Thanks again,

Maria

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines