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Re: How do you actually 'claim' the free 10 images that they advertise?

New Here ,
May 28, 2017 May 28, 2017

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I pay monthly for an Adobe CC subscription. I have tried all the suggestions while logged in to download my 10 free stock photos, but the website keeps instructing me to buy a monthly subscription to stock.adobe.com.

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correct answers 1 Correct answer

LEGEND , May 29, 2017 May 29, 2017

Video is not included in the subscription. The subscription is standard assets only. Video and Premium images are not included.

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Adobe Employee ,
May 29, 2017 May 29, 2017

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Branching into a new discussion

Hi Kelly

You need to sign up for the 10 assets/month annual plan, where the first month is free.  You can cancel risk free within the first month if you decide not to continue with the subscription.

See Adobe Stock pricing and membership plan | Adobe Stock

Regards,

Sheena

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New Here ,
May 29, 2017 May 29, 2017

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I just signed up for the 10 assets/month annual plan, and when I selected my first video clip, I was charged for it. Could you explain?

Thanks.

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LEGEND ,
May 29, 2017 May 29, 2017

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Video is not included in the subscription. The subscription is standard assets only. Video and Premium images are not included.

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New Here ,
Mar 12, 2018 Mar 12, 2018

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that does not answer the question above.

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Adobe Employee ,
Mar 12, 2018 Mar 12, 2018

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Hi Alex,

Brad had responded to the query posted by rchisum which explained him the exact issue.

Please elaborate your query so that we can help you better.

Regards,

Sheena

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