• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Most recent version crashes in develop module when using gpu

New Here ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

I'm currently on lightroom version: CC 2015.10.1 [ 1117303 ] and my system is configured with an i7 6700k and an AMD R9 390(latest driver). Beginning with the last update, and continuing with the most recent update I experience frequent crashes when Im using my gpu and attempt to switch to the develop module.  Disabling the graphics processor returns me to stability, however developing is a great deal slower without it.  I've spoken with a few other users with AMD GPUs who are experiencing similar issues.  I understand this is probably a bug and we'll just have to wait for an update, but does anyone have any suggestions on further troubleshooting or workarounds I could attempt.  I have several jobs to work through and need the extra boost.

Views

399

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

LEGEND , May 29, 2017 May 29, 2017

According to this help article, disabling the GPU will stop the crashes, as will rolling back to a previous driver version: Crash Camera Raw or Lightroom

Please add your me-too vote and details of your configuration to this bug report in the official Adobe feedback forum: Lightroom: Crashing with GPU acceleration on (AMD Radeon driver 17.4.4) | Photoshop Family Customer Community . That will make it a little more likely Adobe will prioritize the fix, and you'll be notified when the status changes

...

Votes

Translate

Translate
LEGEND ,
May 29, 2017 May 29, 2017

Copy link to clipboard

Copied

According to this help article, disabling the GPU will stop the crashes, as will rolling back to a previous driver version: Crash Camera Raw or Lightroom

Please add your me-too vote and details of your configuration to this bug report in the official Adobe feedback forum: Lightroom: Crashing with GPU acceleration on (AMD Radeon driver 17.4.4) | Photoshop Family Customer ... . That will make it a little more likely Adobe will prioritize the fix, and you'll be notified when the status changes.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 27, 2018 Jun 27, 2018

Copy link to clipboard

Copied

LATEST

Same issue June 27th 2018 in LR Classic CC 17.4. Support helped me with this. Turning of "use graphics processor" in preferences/performance fixed the problem

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines