• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open zip attachments in Adobe Acrobat Pro on Mac

New Here ,
May 27, 2017 May 27, 2017

Copy link to clipboard

Copied

I keep getting the error "Adobe acrobat cannot open the file attachment because your pdf file attachment settings" for the zip file I have attached to a PDF sent to me, and when I click save to export it I get "You have selected a file that cannot be exported from Adobe Acrobat"

In Preferences > Trust Manager I have "Allow opening of non-PDFs" checked but that hasn't helped.


Any idea of how I can extract this zip file from my PDF on my mac?

Running Adobe Acrobat Pro DC 2017

Architecture: x86_64

Build: 17.9.20044.222436

AGM: 4.30.69

CoolType: 5.14.5

JP2K: 1.2.2.38123

[You posted to the Adobe Acrobat Reader forum. The Reader is free and you state that you are actually using Acrobat Pro.
Moved by Moderator to Editing & Exporting PDFs.]

.

TOPICS
Edit and convert PDFs

Views

7.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 30, 2017 May 30, 2017

Copy link to clipboard

Copied

Hi brianc44272166,

Sorry for the delay in response.

File formats supported in Acrobat: Supported file formats in Acrobat and Reader and .zip is not clearly among them.

There are different third party application help you to extract .zip file on Mac; macOS Sierra: Compress or uncompress files and folders 

Let us know if that helps.

-Tariq Dar

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 12, 2018 Apr 12, 2018

Copy link to clipboard

Copied

LATEST

Too bad Adobe, someone sent me PDF with ZIP and I can't open it...

Here how it can be done without using an Adobe Reader (isn't it hilarious, so big and heavy app but can't do much staff)

brew install poppler
pdfdetach -list doc.pdf
pdfdetach -save 1 doc.pdf ("1" is number of file in a list)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines