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Hi, I have RH 8.0.2, and the cross-references in the index in CHMs still aren't working.
They look ok in the HHK file -- like this:
<item name="SCSI" seealso="ISIS">
</item>
This is a very simple cross-reference to a main-entry index entry. But it doesn't work in the CHM output.
Any suggestions/updates to this issue?
Thanks!
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We are still using RH8.0.2 and still having this problem in CHM output. Cross-referencing a top-level index entry to another top-level index entry sometimes does not work.
After scrutinizing the non-working cross references and comparing them to ones that were working, I managed to "fix" the ones that aren't working.
We have a two-level index (with keywords and sub-keywords). I found that the ones that did not work looked like this:
flowers
herbs
...
roses -- see flowers [this is the cross reference that didn't work]
So in this case I was cross-referencing a top-level keyword (that has no sub-keywords) to another top-level keyword with no sub-keywords.
To fix this, I created (and used) sub-keywords for the keyword I was are linking to, like this:
flowers [ONE topic should contain this keyword by itself, as well as a subkeyword]
daisies
petunias
roses
herbs
...
roses -- see flowers
If "flowers" had no sub-keywords, the link didn't work in some cases. (Yet certain cross-references to keywords with no sub-keywords did work. I don't understand why.)
If I created sub-keywords for "flowers" but had more than one topic assigned to "flowers", this didn't work, either. It only worked when ONE topic contained that keyword.
So, that's the workaround that helped us achieve index cross references in our CHM output. Perhaps others can benefit from this workaround.
Tip: To easily find all cross references, make a copy of the project's HHK file. Open that HHK file in Notepad (or other text editor) and search for "seealso". That way you can find the cross references that you need to test.
Warning: Don't edit the project's original HHK file while you have the project open in RoboHelp. This causes RH to crash.
/Eileen